DESIGN FEES

Your initial design fee installment was paid at time of signing the legal agreement. Design fees are due monthly, and the specifics can be found in your proposal.

Invoices will be emailed one week prior to the due date and payment can be made online or by mailing a check to the address listed on your invoice. Late fees will be assessed at the rate of 1.5%/month, and design work will cease until fees are paid.

Shipping is charged by each vendor and will be detailed on your invoice for furniture and materials ordered through STUDIO SHESS. Due to requirements by vendors, a white glove delivery receiving warehouse is required to receive, inspect, and store the majority of items ordered for each project. Once your space is ready for soft furnishings, we’ll schedule your White Glove Delivery. If applicable, the receiver will also assemble your furniture upon delivery. This fee [will be noted on your furniture invoice] OR [is due at time of delivery].

Shipping and white glove delivery fees are typically 18-20% of the furniture cost.

Invoices for furniture, furnishings and architectural materials sourced through STUDIO SHESS are due upon receipt. 100% of payment is due prior to orders being placed. Please note, we cannot guarantee pricing or stock until an order has been confirmed by our vendor.

Our fee structure is based on all purchases going through STUDIO SHESS.

At the beginning of your project, we'll discuss your budget and work within those parameters to design a space you'll love. In the event we find a custom or vintage piece that will be perfect for you but is outside of the discussed budget range, we'll present the item for your approval before incorporating it into our selections. Please notify us immediately if your budget changes during your project.

PROJECT TIMELINE

Once your project has begun, research, design, and material selections will take approximately 6 to 12 weeks, depending on the scope of the project. Larger projects that require construction may take additional time as there is more complexity. The ordering phase can take anywhere from 12-20 weeks or longer and is based on the production schedules of our vendors.

ORDERS

We strive to select and purchase high-quality products that will reflect the investment of your design. Payment for orders is due in full prior to order placement. In the event of a backordered or discontinued item, we will notify you immediately and provide alternate selections if necessary.

LEAD TIMES

Fine furniture takes time. You can expect anywhere from 12 to 20 weeks, or longer, plus additional time for freight. Custom upholstered pieces may take longer, and we will keep you updated as we receive status information on your orders.

FURNITURE DELAYS

We do our best to source from vendors that are committed to providing accurate productive timelines. When preparing for your design presentation, we'll provide current lead times and product availability for each item presented. If lead times change once an order has been placed, we'll keep you up to date on the state and advise you if we think it's worth it to wait, or better to reselect.

PROJECT UPDATES

After your design presentation, construction is in progress and once orders are placed, you can expect to receive weekly updates by email from our team. If you prefer less frequent updates, please let us know.

TRADE PARTNERS

Partnering with professional tradespeople is a crucial part of the process. We will work with our team of trades to prepare estimates for the work we recommend. If you are working with a general contractor, your proposal will outline the details of how we will work together.

INSTALLATION

Once all of our work is complete and all of the furniture has arrived, we will schedule your installation and styling day. While we strive to do a one-day install with styling so you can experience an exciting reveal, we may do a multi-day installation. Please note, wallpaper, paint, rugs, and window treatments may go in prior to your installation day,

We request that you are out of the project on install day and ask if there are any mascots are put in a safe location to avoid escaping.

ACCESSORIES & STYLING

Accessorizing your space is the magic touch that pulls it all together. We'll provide an estimate upfront for what we anticipate for accessories, and typically recommend budgeting around $X,XXX per room depending on your specific style. Rooms with open shelving and bookcases will require more accessories and a larger budget.

INCREASING THE SCOPE OF THE PROJECT

There is no greater compliment than when our clients want to work on other areas of their projects with us. To ensure an organized and budget-conscious experience, we will continue to work through our initial proposal, and the new scope will be placed into a new proposal with a new start date.

CONTINGENCY BUDGET

Please be aware that unforeseen issues can arise during construction projects. We'll handle any bumps in the road and guide you through the remedies to keep your project on track. For projects that include renovations, we recommend a contingency budget of 20%.

WHERE DO YOU SOURCE FURNITURE?

We typically design with MID TO HIGH-END furniture pieces that we source directly from craftsmen and vendors only available to designers. We love mixing highs and lows and incorporating antiques and one-of-a-kind items into each project’s specifications when possible.

CAN YOU USE MY EXISTING PIECES IN THE DESIGN?

Sure! While we do our best to incorporate family heirlooms and antiques into your project if they fit the aesthetic you are looking to achieve, we cannot guarantee the inclusion of existing pieces.

HOW DO RESELECTIONS WORK?

We do our very best to select pieces that are perfect for your aesthetic, design goals, and budget. If there is an item you don't love, we ask that you notify us by email within 3 days of your design presentation so we can make an alternate selection for you. Your proposal outlines the number of reselections included.

I LOVE IT! HOW DO I ORDER?

Once you've approved your design, you'll receive your proposal which can be paid online or by mailing a check TO PO BOX 50132 IDAHO FALLS, ID 83405. Full payment is required prior to order placement. Once orders are confirmed by our vendors, we'll provide weekly updates, so you always know the status of your orders. Please note, in the event you purchase an item presented in your design through another retailer, there will be a 25% procurement fee billed on the original price of the item presented. Our flat fee structure is based on all purchasing going through STUDIO SHESS.

DO I NEED TO BE ON-SITE FOR THIS?

Our clients' preferences vary greatly. Some want to be on-site and partly involved with the project management, and some prefer to provide our team with access to their project so we can coordinate all of the details and attend any scheduled site visits. As a general courtesy, you'll always know what to expect in regard to work happening in your project.